DEMOReturns & Replacements
At [Your Store Name], your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help.
🔄 Return Policy We accept returns on most items within [14/30] days of delivery. To be eligible for a return:
Items must be unused, unworn, and in their original packaging
You must include the original receipt or proof of purchase
Non-returnable items include:
Gift cards
Digital products or downloadable software
Perishable goods (e.g., food, flowers)
Personalized or custom-made items
Items marked "Final Sale"
💰 Refund Process Once we receive and inspect your return, you’ll be notified via email. If approved, your refund will be processed within 5–7 business days to your original payment method.
Please note:
Shipping charges are non-refundable
If the item was received as part of a free shipping promotion, a small restocking fee may apply
🔁 Replacements & Exchanges If you received a defective, damaged, or incorrect item, we’ll replace it at no extra cost. Please contact us within 7 days of receiving your order, and include:
Order number
Photo of the item (if damaged or incorrect)
Description of the issue
We’ll process a replacement or offer an exchange, depending on item availability.
📦 How to Return an Item Contact us at [support@yourstore.com] or via our [Contact Page]
We’ll send you a Return Authorization (RA) number and instructions
Securely package your item and include the RA number
Ship the item to the return address provided
Customers are responsible for return shipping costs unless the return is due to our error.
⚠️ Late or Missing Refunds If you haven’t received your refund after 7 business days:
Check your bank account again
Contact your credit card company (it may take time before your refund is posted)
Contact your bank
If you’ve done all of this and still haven’t received your refund, please reach out to us.
💬 Need Help? We’re here to help! For any return or replacement inquiries, contact us at [support@yourstore.com] or through our [Contact Us] page.